Reference

mpokick Terms & Conditions for Your Account

Our Terms & Conditions explain how your mpokick account works before you enter Auto Roulette, Rocket Crash or Basketball Betting.

Account acceptanceWallet recordsPolicy access
mpokick mpokick Terms & Conditions for Your Account
CONTACT ROUTES

Check Terms Help Before You Proceed

A clear contact path helps when a Terms & Conditions question affects your account or wallet status. We keep policy support separate from game decisions: tell us which clause, account step or transaction reference needs attention. Include the phone number linked to your account, and we can direct your request without asking you to send a password or security code.

Team online

Account support chat

Use the support chat route shown after login for questions about acceptance, phone verification, account access or a Terms & Conditions clause affecting your account.

Wallet status request

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, share the transaction reference so we can check the policy step connected with its status.

Policy change request

Ask us to clarify or correct a policy-related account record through the available contact route. We may request verification before discussing personal data or changing account details.

DATA PRACTICES

Explore How Our Conditions Handle Data

The Terms & Conditions work alongside our account and privacy processes, so you can see why certain details are requested.

Phone verification

Our conditions require a clear phone verification step before account access. Keep the linked number available, and contact support if the code does not arrive or the number needs correction.

Account credentials

You are responsible for keeping login details private under the Terms & Conditions. We will not ask for your password or one-time security code through a support conversation.

Payment matching

DANA, OVO, GoPay and QRIS records are checked against the account details and transaction reference supplied. Bank transfer and virtual account entries follow the same stated matching process.

Cookies and devices

Cookies and device identifiers may support sign-in continuity and policy display. If you switch from a mobile browser to another device, the Terms & Conditions still apply to the same account.

Record retention

We retain account, verification and transaction records for the period required to apply these conditions, resolve disputes and meet applicable legal requests. Ask support what record category your request concerns.

Change requests

You can ask us to correct account details or explain how data is used through the account support route. We may verify your identity before making a record change.

Browse Terms & Conditions Answers

These Terms & Conditions questions cover the account actions Indonesian customers most often need to understand before proceeding. We keep the answers practical, while the complete policy remains the controlling wording for your account, wallet records and access where local law permits.

They cover account creation, phone verification, login responsibilities, wallet and bank transaction records, game access, withdrawals, policy changes, data handling, account restrictions and the process for contacting us.

Yes. You should read and accept the current Terms & Conditions before the account path is completed. Eligibility depends on local law, location and the details required for account verification.

The conditions require phone verification before account access. Use a number you control, keep the code private and contact support if the code fails or your registered number needs correction.

DANA and QRIS entries must match the account and transaction details supplied. OVO, GoPay, bank transfer and virtual account records follow the stated checking process before status questions are resolved.

You can ask us to correct eligible account details or explain a data record through support. We may request identity checks first, and the Terms & Conditions describe limits on certain changes.

Cookies may help maintain sign-in continuity and display the applicable policy. Moving from a mobile browser to another device does not remove the Terms & Conditions from your account.

Use the support route shown after login and include the relevant clause, account phone number and transaction reference when appropriate. Do not send passwords or one-time security codes.